Frequently Asked Questions (FAQ)
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What is 988 Colorado?
988 is the easy-to-remember number that allows anyone with emotional, mental health or substance use concerns to be immediately connected with a trained specialist who will listen without judgment. 988 is free, confidential and available 24/7. If you or someone you know is struggling, call or text 988 or live chat at 988Colorado.com.
How do I contact 988 Colorado?
- Call 988
- Text 988
- Live chat at 988lifeline.org
- Walk-in at locations throughout Colorado
What is the relationship between Colorado Crisis Services and 988?
Due to Colorado legislation SB25-236, the 988 Colorado Mental Health Line and Colorado Crisis Services lIne have been consolidated, making 988 Colorado the single point of access for free 24/7 emotional, mental health, and substance use support statewide. What changed: Effective July 1, 2025, anyone calling or texting the former Colorado Crisis Services line (1-844-493-8255 or 38255) is automatically connected to the 988 Colorado Mental Health Line. What stays the same: Help seekers receive identical services and provider support they previously received through Colorado Crisis Services, including walk-in centers across the state. Why this matters: This consolidation eliminates service redundancies, creates a more seamless experience during critical moments, and establishes 988 as Colorado's easy-to-remember number. Learn more here.
What does the Colorado Crisis Services consolidation mean for the people of Colorado?
As of July 1, 2025, anyone who calls or texts the Colorado Crisis Services line at 1-844-493-8255 or 38255 will be connected to the 988 Colorado Mental Health Line for support and services. Provider support will remain the same, and help seekers can expect the same consistent services they received through the Colorado Crisis Services line.
Where can I sign up for updates related to the consolidation?
The 988 team shares updates via our monthly 988 newsletter. You can sign up here. Questions can be directed toward 988Colorado@state.co.us.
How can I stay informed about 988 Colorado updates?
Our monthly newsletter is packed with important service level updates, community spotlights, inspiring stories, new resources, and local events you won't want to miss! Subscribe here and follow us on Facebook, Instagram, and LinkedIn for real-time updates.